Benchmarking can bring positive change to industry, says OAG

London, 6 January 2016: OAG, the global leader in air travel intelligence, is today announcing the results of the OAG Punctuality League 2015, the industry’s most comprehensive annual ranking of on-time performance (OTP) for the world’s airlines and airports. For the first time, this year’s league table incorporates enhanced depth and coverage from OAG’s newly consolidated flight status and day-of-travel database, OAG flightview®.

Latvian airline airBaltic once again leads the airline rankings, with an average OTP rating of 94.39%, followed by Panama’s Copa Airlines (91.69%) and Brazil’s low-cost carrier (LCC) Azul (91.03%) comes in third place – which places it as the leading LCC for OTP. In the LCC category, Latin America leads the way with Azul and Gol Airlines (86.45%) in the top three andNorwegian (86.67%) takes second place.

Japan dominates the airport categories, with Osaka International (93.85%) rated as the ‘Best Small Airport’ and Tokyo Haneda Airport (91.25%) as the ‘Best Large Airport’. Also in ‘Best Small Airport’, Brussels South Charleroi Airport (93.61%) and Panama City Tocumen International (92.55%) are ranked second and third respectively. The ‘Best Medium Airport’ category is led by Copenhagen (88.53%) followed by Moscow Sheremetyevo International Airport (88.48%) and Helsinki (88.43%). After Tokyo in the ‘Best Large Airport’ category, Munich (87.71%) and São Paulo Guarulhos International Airport (87.47%) are ranked second and third respectively.

 

From a database of more than 50 million flight records, and incorporating data from OAG’s flightview® flight status database, OAG produces the annual benchmarking report for the OTP of Top Airports (Small; Medium; Large), Top Airlines (Mainline; LCCs) and Airlines by Region (Europe Middle East & Africa or ‘EMEA’; China; Asia Pacific; The Americas). For 2015, OAG has introduced new categories for Most Improved Airports and Airlines, Top Meetings and Convention Cities and also benchmarks OAG’s Megahubs.

John Grant, senior analyst, OAG, says: “The OTP of airlines and airports plays a valuable role in the industry and has the power to bring about positive change in the future of aviation. The benchmarking tool is a powerful ‘key performance indicator’ as well as a potential service differentiator for marketing the products to travellers. An airline’s schedule is a key element of what the traveller is buying – passengers need to be able to plan around realistic and reliable arrival times and connecting time requirements. Airline planning and operations also rely on these schedules, without which fuelling, catering and airport services cannot be planned.

“The OTP rankings of airports will always differ across the regions as operational issues such as congestion, competition from other transport modes and scheduling come into play. Prudent expectation setting means keeping schedules realistic in the face of increasingly congested hub airports, to help the integrity of that airline’s entire schedule.”

  • Top Airports / Small

Rank

Airport Name

Code

Average OTP 2015

1

Osaka

ITM

93.85%

2

Brussels South Charleroi

CRL

93.61%

3

Panama City

PTY

92.55%

 

  • Top Airports / Medium

Rank

Airport Name

Code

Average OTP 2015

1

Copenhagen

CPH

88.53%

2

Moscow Sheremetyevo

SVO

88.48%

3

Helsinki

HEL

88.43%

 

  • Top Airports / Large

Rank

Airport Name

Code

Average OTP 2015

1

Tokyo Haneda

HND

91.25%

2

Munich

MUC

87.71%

2

Sao Paulo Guarulhos

GRU

87.47%

 

  • Top Airlines / Mainline

Rank

Airline Name

Code

Average OTP 2015

1

airBaltic

BT

94.39%

2

Copa Airlines

CM

91.69%

3

Japan Airlines

JL

90.44%

 

  • Top Airlines / LCCs

Rank

Airline Name

Code

Average OTP 2015

1

Azul 

AD

91.03%

2

Norwegian Air Shuttle

DY

86.67%

3

GOL

G3

86.45%

 

Grant concludes: “In this digital age, passengers have access to more data than ever before. Travellers can see flight delay information while on the move as easily as the airline and airport staff. This means passengers are more engaged and better informed about delays and OTP than in the past. The benchmarking of OTP data remains as important as ever.”

-ENDS-

For the full OTP tables and to download OAG’s Punctuality League 2015 (issued 6 January 2016) click here: Punctuality League 2015

To download OAG’s ‘Lifting the Lid on Airline On-Time Performance’ report (issued December 2015) click here: ‘Lifting the Lid on Airline On-Time Performance’

For further press information:                               

Trudi Beggs / Sam Murray

80:20 Communications

T: +44 (0)20 7664 6310

E: tbeggs@8020comms.com / smurray@8020comms.com       

 

Notes to editors:

About OAG

OAG is an air travel intelligence company that provides accurate, timely and actionable information and applications to the world’s airlines, airports, government agencies and travel-related service operators. OAG has the world’s largest network of air travel data including its definitive schedules database of more than 900 airlines and over 4,000 airports. OAG’s flightview® brand has the most extensive flight status database in the market which delivers 25 million flight status updates delivered daily and processes 1.4m requests.

For more information, visit: www.oag.com and follow us on Twitter @OAG Aviation.

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